Pensioners issues

Centralized Pensioners Grievance Redress and Monitoring System (CPENGRAMS): Transforming Pension Grievance Redressal in 2025

Ensure qualitative redressal of the grievances of Pensioners within 21 days instead of earlier 30 days The Centralized Pensioners Grievance Redress and Monitoring System (CPENGRAMS) has emerged as a pivotal […]

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The Impact of Grievance Redressal By Pension Adalat : Substantial Decrease in the Number of Pensioners Grievances from 2019

There is substantial decrease in the number of pensioners’ grievances due to Grievance Redressal By Pension Adalat Grievance Redressal By Pension Adalat The Members of Parliament Shri Sadanand Mhalu Shet

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Nomination by pensioners under the Payment of Arrears of Pension (Nomination) Rules, 1983 for payment of life time arrears

All pensioners/family pensioners who were alive as on 01.01.2016 and lifetime arrears is required to be paid to the families of such pensioners/family pensioners who died after 01.01.2016

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First identification of pensioner is not required for release of pensionary benefits

It has been decided that life certification of retiring pensioner either physically or otherwise (through biometric or life certificate) is not required for release of gratuity, Commuted value of pension, Ex-gratia payments, monthly pension etc. where the payment is to be disbursed through SPARSH application.

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Guidelines to settle Pensioner Grievances expeditiously and qualitatively

Government of India , Ministry of Personnel, Public Grievances and Pension Department of Pension and Pensioners’ Welfare vide its OM No: 17/3/2021-P&PW(Coord.) E 7179 dated 6.8.2021 has issued Guidelines for timely and qualitative disposal of Pensioners’ Grievances.

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