Submission of representations directly to other authorities by- passing the prescribed channel of communication, has to be viewed seriously and appropriate disciplinary action should be taken against those who violate these instructions
F. No. 11013/08/2013-Estt(A-III)
Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Personnel & Training
Establishment A-Ill Desk
OFFICE MEMORANDUM
North Block, New Delhi
Dated August 31, 2015
Subject: Representation from Government servant on service matters – reiteration of instructions – regarding.
The undersigned is directed to refer to O.M. of even number dated 6th June, 2013 wherein instructions have been issued on submission of representation by Government servants about their service matters. In spite of these instructions, it has been observed that Government servants including officers/ officials of para military forces and Army personnel continue to represent directly to the Prime Minister, Minister, Secretary (P) and
other higher authorities, directly.
2. As per the existing instructions, wherever, in any matter connected with his service rights or conditions, a Government servant wishes to press a claim or to seek redressal of a grievance, the proper course for him is to address his immediate official superior, or Head of his office, or such other authority at the appropriate level who is competent to deal with the matter in the organisation.
3. Such submission of representations directly to other authorities by- passing the prescribed channel of communication, has to be viewed seriously and appropriate disciplinary action should be taken against those who violate these instructions. This can rightly be treated as an unbecoming conduct attracting the provisions of Rule 3 (1) (iii) of the Central Chill Services (Conduct) Rules, 1964. It is clarified that this would include all forms of communication including through e-mails or public grievances portal etc.
4. Attention in this connection is also invited to the provision of Rule 20 of CCS (Conduct) Rules, 1964 prohibiting Government servants from bringing outside influence in respect of matter pertaining to his service matter. Representation by relatives of Government servant is also treated as outside influence as clarified vide MHA OM No. F. 25/21/63-Estt.(A) dated 19.09.1963
5. It is reiterated that these instructions may be brought to the notice of all Govt servants including officers/ officials of para military forces and member of armed forces and action taken against those who violate these instructions.
(Mukesh Chaturvedi)
Director (E)
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What is the disciplinary action for concerned officers who are not redressing the grievance of officials in spite of so many reminders and sitting on file without taking action or responding to the grievance.
Till our redressal system is streamlined in positive way every employee will run to the higher authorities for relief. System is so mechanized that complaint filed against respondent lands to his lap to provide comments and respond to complainant with out independent inquiry or investigations in the matter. WILL PMO or DOPT reply – Will chor (respondent) say I am chor he/she will justify the decision., leaving complainant to start the exercise of getting justice a fresh.
What is the disciplinary action for concerned officers who are not redressing the grievance of officials in spite of so many reminders and sitting on file without taking action or responding to the grievance.