National Centre for Good Governance, DoPT organizes National Workshop on Citizen Centric Governance

The National Centre for Good Governance (NCGG), Department of Personnel & Training (DoPT) is organizing a one-day National Workshop on ‘Citizen-Centric Governance’ in association with the Institute for Development and Communication, Chandigarh and Department of Industrial Policy and Promotion, New Delhi, here today. The inaugural session was attended by the Secretary, DoPT, Shri Sanjay Kothari, Prof. Dipankar Gupta, Dr. Pramod Kumar, Senior officials of DoPT and NCGG, IAS officers of 2013 batch.

While addressing, Shri Sanjay Kothari said that the target of Governance Reforms should be to make governance processes easier for every common citizen even in the remotest part of the country. He urged the administrators and policy-makers to do away with the colonial attitude for governance, and called for reforms in redundant rules and processes from the colonial era.

Shri Kothari said that as a continuation to the Prime Minister, Shri Narendra Modi’s announcement, the government is working to do away with Interviews for the lower level jobs and appoint employees on merit basis. This will make the employee feel pride and more efficient personnel will be recruited to the government, he added.

Shri Kothari also mentioned that getting SC/ST certificates and Domicile certificates is an up-hill task today and administrative changes should be made to simplify this process. Likewise, getting Police verification is also a complicated task and this should also be simplified in governance.

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While referring 2013 IAS Officers, he said that it is their responsibility to bring changes in governance, and make efforts to transform India as 2nd largest economy in the world. He advised the young IAS officers to change their mindset from ‘how not to work’ to ‘how to work’. He also advised all to make blood donation, which is extremely needed everywhere.

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Prof. Dipankar Gupta, Professor, Shiv Nadar University introduced the theme of the workshop, and highlighted the importance of simplification and service delivery for a truly citizen-centric governance. Dr. Promod Kumar, Chairperson, Punjab Governance Reforms Commission and Director, Insititute for Development and Communication delivered the Key-Note Address and highlighted the need to overcome the deficits of trust, dignity, productivity and citizen engagement in the existing governance system.