HCOs Should not ask the beneficiary to submit the Original CGHS Card and prescription letter

HCOs Should not ask the beneficiary to submit the Original CGHS Card : As per CGHS guidelines, the empanelled HCO shall obtain the self attested copy of prescription letter and CGHS card of the patient & main card holder and can’t ask the beneficiary to submit the original prescription letter and CGHS card

File No. 6-86/2021782-882
GOVT. OF INDIA
Office of the Additional Director CGHS (HQ)
CGHS Bhawan, Sec-13
Rama Krishna Puram
New Delhi 110006

Date: 10.11.2021

Sub: Advisory to follow CGHS guidelines during treatment of CGHS beneficiaries – reg.

It has come to notice that empanelled HCOs withhold original CGHS card and retain original permission/prescription letter of CGHS beneficiaries for unwanted reason. As per CGHS guidelines, the empanelled HCO shall obtain the self attested copy of prescription letter and CGHS card of the patient & main card holder and can’t ask the beneficiary to submit the original prescription letter and CGHS card but to verify the self attested copies from the original prescription/CGHS cards.

You are hereby directed to follow CGHS guidelines in letter & spirit and not to ask CGHS beneficiaries for original prescription/CGHS card. Similar complaint in future will attract strict action against your HCO as per MOA.

(Dr. G.D. Paliya)
Additional Director, CGHS (HQ) Delhi

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