About 6.5 lakh pension related complaints have been resolved by the central government

About 6.5 Lakh Pension Related Queries Resolved – Rest of the grievances are pending due to technical issues : Union Minister Jitendra Singh

Nagpur – About 6.5 lakh pension related complaints have been resolved by the central government, Union Minister Jitendra Singh said here today.

Highlighting the importance of e-governance in present time, he said that it has the power to reach the last man and accomplish the goal of ‘Antodaya’.

He said e-governance has to be directed more towards uplift of youth, who are the backbone of the flagship programmes of central government like Start-up India, Digital India and Make in India, he said.

The Minister of State for Personnel, Public Grievances and Pensions, also emphasised the role of e-governance in grievance redressal mechanism and provision of citizen-centric online services.

About the facility of ‘Pension Portal’ launched by Department of Pensions, he said nearly 8 lakh pensioners have lodged online complaints and the department has cleared about 6.5 lakh grievances, a press release issued by Personnel Ministry quoted him as having said.

Rest of the grievances are pending due to technical issues, the Minister said.

Speaking after inaugurating a national conference on e-governance here, Singh said his Ministry was pursuing e-office for all central ministries and departments and so far 24 of them have initiated the process of its implementation.

Some of these, like Ministry of Panchayati Raj have already achieved 100 per cent e-office platform, while Ministry of Rural Development has achieved 90 per cent, he said.

The conference aims at discussing various aspects of e-governance ranging from technology-enabled services to cyber security framework.

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3 thoughts on “About 6.5 lakh pension related complaints have been resolved by the central government”

  1. ishwari prasad allahabad

    Ishwari Allahabadi – 18.6.2016 Pension grievances Deptt simply forward the grievance to the Deptt to which it pertains without ensuring settlement, thus making the respondents a Judge. Thereafter it closes the case as action taken. This is a postal work, a wasteful exercise and wastage of Public Money. It appears that Minister concerned is not well aware of the functioning of this Deptt.

  2. dilip g bidaye

    I made as many as 4 complaint to pensioners portal.
    But they have closed all complent without satisfing me or solwing the problem.
    So as per my experince it is one side game.

  3. Gur Saran Parshad Suri

    There is no technical difficulty with my PPO No:280628400262. This is the Current Pension Payment Order which has to be amended to make it effective from 1st Jan 2006 as ordered by the Supreme Court with 30 July 2015 as the deadline for payments “on top priority basis”
    I am 90 years old, waiting for the government machinery to do its routine. Wish the Minister could see this.

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